Product Analysis

A thorough review of your product's user experience and interface — identifying friction, inconsistencies, and opportunities to improve.

A thorough review of your product's user experience and interface, ending in a list you can act on. We work through the product the way your users do, note where it creates friction, and check it against usability heuristics, accessibility requirements and its own internal consistency. Findings come out prioritised by impact and effort, so the report turns into a backlog rather than a shelf.

Typical duration: Typically 5–10 days

Who this is for

• You suspect something is wrong but cannot name it
• Conversion or retention is slipping and you want to know where
• You need an outside read before planning a redesign

Frequently asked questions

Do we get a redesign out of this?

No — this is diagnosis, not treatment. It tells you what to fix and in which order; the fixing is a separate step.

Do you need access to our product?

A working account is enough. Analytics and support tickets make the findings sharper if you can share them.

Does it cover accessibility?

Yes, as part of the audit: contrast, keyboard operation, focus visibility and screen-reader basics.